Verify Your 9ok Account Before You Withdraw
Account verification is the step that protects your balance — it confirms the wallet and identity details on file actually belong to you. We ask for a national ID or passport image and a photo that matches the account name. The process happens inside your account settings; you upload the documents once and we review them. A verified account unlocks the full
withdrawal path and reduces the chance of a hold on a large payout. Think of it as locking your account to your wallet so nobody else can redirect your money.
- Open account settings — Navigate to the verification section inside your 9ok account profile on mobile or desktop.
- Upload your ID — Submit a clear image of your national ID card or passport — both sides if requested.
- Confirm wallet ownership — We match your bKash, Nagad or Rocket number to the name on the ID you submitted.
- Verification confirmed — Once approved, your account status updates and the full withdrawal path becomes available to you.